Introducing....Our Medicaid Team Lead

My name is Raseline Martin and I am the Medicaid Team Lead here at Dallas Life Support Systems.  I have been working here since Dec, 2012 some may think that is a short time.  For me it seems like such a long time ago with everything that I have learned here.  The one thing that I truly appreciate is when interviewing I was honest and explained all the experience that I had, but unfortunately nothing in DME, and they took a chance any ways. I have tried to make the Medicaid Department mine.  I try to soak up as much information from the manual.  The way of thinking that “we have always done it that way” was just not enough for me.  I wanted to challenge and maximize our reimbursement and stand on the core values of this company. We never “deviate from billing clean and correctly”

When I began working here one thing that I was firm about is that as the saying goes “it takes a village to raise a child” I believe it also takes a team to bill clean, properly and requires everyone from the company to make that happen.  From the Supply Coordinator, to the warehouse person, to the driver that is delivering; we are all patient advocates in some shape, form, or fashion in this company.  I could remember the General Manager in one of our meeting saying. “You know I have heard Raseline say it and you know I have to agree it takes team work to make  things happen”  Since then the idea of team work started to spark, until my manager came on board and the fire started to spread.

 I truly believe one of my gifts here is that I believe in speaking to people and not because I have to but because it is the right thing to do.  Just to say hi how are you and smile we never know what someone is going thru and we spend so much time with each other.  Making every attempt to get along with my co-workers is important to me.  I was blessed approximately a yr ago  to be named the Medicaid Team Lead because of my views of team work, making sure that we billed correctly, and referring to the manual is important.  If you ask my manager she may say I am a “Rabbit hole jumper.” 

Entre-Leadership has been a blessing on my day-to-day life. Not to mention the Financial Peace Class that I was blessed to be apart of here as well. I love all the opportunities that Dallas life Support has given me to grow in this company to learn and to impact my co-workers. 

 I guess my motto or mission statement has always been in every job I have been in is:

   

For me this speaks volumes if you can not open yourself to change the way you think how you can ever get past the same problems that were created and continue to create.

Let me tell you a little bit about Raseline I am first generation New Yorker my family comes from Puerto Rico.  I have two beautiful children and one absolutely beautiful grandchild that are my heart and soul.  I have Fur Babies that I adore as well. (I actually think I have more pictures of them then I do of anything else.) I have 3: one imperial Shih Tzu, 1 Chihuahua and one Chihuahua Yorkie mix. I love to plant! I have a lot of plants inside as well.  I love working on my yard or plants or playing with my dogs.  

This is Raseline and this is my story.